Shipping & Delivery

At Vensbury, we believe that bringing beautiful furniture into your home should be a smooth and enjoyable experience. We work with our fulfillment and delivery partners to ensure your order is carefully prepared, securely packaged, and delivered as efficiently as possible.

Whether you're purchasing a modern coffee table or a larger statement piece, our goal is to provide a reliable delivery experience from the moment you place your order.

Where We Ship

Vensbury currently ships within the United States.

We offer free standard shipping on eligible orders within the contiguous United States. Any applicable shipping charges or special delivery fees will be displayed at checkout before your purchase is completed.

Estimated Delivery Times

Delivery times vary depending on the product's size, availability, fulfillment location, and handling requirements.

Fast Delivery — 3–5 Business Days

Select in-stock furniture items may qualify for faster delivery through our U.S. fulfillment partners.

Standard Delivery — 5–9 Business Days

Many of our furniture pieces are eligible for standard delivery. These items are carefully packaged and shipped through our regular delivery services.

Extended Delivery — 1–2 Weeks

Certain furniture pieces require additional preparation, handling, or transportation. These items generally arrive within approximately 1–2 weeks.

Specialty Furniture Delivery — Approximately 2–4 Weeks

Some larger, oversized, premium, or specialty furniture pieces require additional preparation, protective packaging, or specialized transportation.

These items may take approximately 2–4 weeks to arrive.

Delivery timeframes are estimates rather than guarantees. Actual delivery dates may vary due to inventory availability, processing requirements, delivery destinations, carrier operations, or unforeseen circumstances.

Please refer to each product page and the estimated delivery information at checkout for the timeframe applicable to your order.

Order Processing

Once an order is placed, Vensbury or our fulfillment partners begin preparing the items for shipment.

Processing time depends on product availability, fulfillment location, and packaging requirements.

You will receive an order confirmation email after completing your purchase.

When your order ships, a shipping confirmation containing available tracking information will be sent to your email address.

Any separately stated processing times should be considered in addition to carrier transit times. Product-specific delivery information will indicate the applicable overall estimate where available.

Large & Oversized Furniture

Certain furniture items, including large dining tables, TV stands, sideboards, and buffets, may require special handling due to their size or weight.

These products may ship through specialized delivery services designed to accommodate larger furniture pieces.

Depending on the product and delivery location, additional delivery arrangements may be necessary.

Where applicable, our support team or delivery partner may contact you regarding delivery requirements, access restrictions, or scheduling.

Customers should review product dimensions before ordering and ensure that their delivery location can accommodate the furniture.

Multiple-Item Orders

If your order includes multiple furniture pieces, items may ship separately depending on product availability and fulfillment locations.

Packages may arrive on different dates.

Available tracking information will be provided for each shipment as it becomes available.

Shipping Delays

We work to meet the delivery estimates provided, but delays may occasionally occur because of weather conditions, carrier disruptions, high shipping volumes, inventory changes, or special handling requirements.

If an order experiences a significant delay, please contact our customer support team.

We will review your order status, provide available updates, and assist with an appropriate resolution.

Nothing in this policy limits your rights under applicable consumer protection laws.

Damaged or Incorrect Deliveries

We take care when preparing furniture for shipment. However, if your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Email support@vensbury.com with your order number, a description of the issue, and photographs of the item and packaging where applicable.

Our team will review your request and assist with an appropriate resolution, which may include replacement components, replacement products, or a refund.

For additional information, please review our Returns & Refunds Policy.