Terms of Service

Last Updated: October 10, 2026

Overview

Welcome to Vensbury. The terms "we," "us," and "our" refer to Vensbury.

Vensbury operates www.vensbury.com, offering a curated selection of modern furniture and home furnishings designed to bring comfort, style, and functionality to your living spaces.

Our store is powered by Shopify, which provides the e-commerce platform through which we offer our products and services.

By accessing our website or purchasing from Vensbury, you agree to these Terms of Service and our applicable store policies, subject to applicable law.

Please read these terms carefully before using our website.

1. Eligibility & Account Responsibility

By using our website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are using the website with appropriate parental or guardian consent.

You agree to provide accurate, complete, and current information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and notifying us of suspected unauthorized activity.

2. Products & Product Information

Vensbury offers furniture and home furnishings, including coffee tables, dining tables, TV stands, sideboards, and buffets.

We make reasonable efforts to ensure product descriptions, specifications, dimensions, and images are accurate.

However, please note:

• Product colors may appear slightly different depending on lighting conditions and screen settings.

• Natural materials, such as wood, may feature variations in grain, texture, color, and finish.

• Some furniture may require assembly.

• Product availability, designs, and specifications may change.

• Customers should review product dimensions and measurements to ensure furniture fits their intended space.

We encourage customers to carefully review product descriptions and specifications before purchasing.

If you have questions about a product, please contact support@vensbury.com before placing your order.

3. Orders & Acceptance

Placing an order constitutes an offer to purchase the selected products.

Vensbury reserves the right to decline or cancel an order for legitimate reasons, including product unavailability, suspected fraud, or pricing errors, subject to applicable law.

Orders are processed after payment authorization and acceptance.

If an order cannot be fulfilled, we will contact you and provide an appropriate refund for any payment collected.

If you need to modify or cancel an order, please contact us promptly. Changes may not be possible once fulfillment or shipping has begun.

4. Pricing & Payments

All prices displayed on Vensbury are listed in U.S. dollars unless otherwise indicated.

Prices, promotions, discounts, and product availability may change without notice.

The final purchase price, including applicable taxes and shipping charges, will be displayed during checkout.

Payments are processed through the payment providers available at checkout.

Vensbury does not require customers to provide payment card information through email or other unsecured communication channels.

5. Shipping & Delivery

Vensbury currently ships within the United States.

We offer free standard shipping on eligible orders within the contiguous United States. Any applicable shipping fees or special delivery charges will be displayed at checkout.

Estimated delivery times vary depending on the product's size, availability, fulfillment location, and handling requirements.

Fast Delivery — 3–5 Business Days

Select in-stock furniture items may qualify for faster delivery through our U.S. fulfillment partners.

Standard Delivery — 5–9 Business Days

Many of our furniture pieces are eligible for standard delivery through our regular fulfillment and shipping services.

Extended Delivery — Approximately 1–2 Weeks

Certain furniture pieces require additional preparation, handling, or transportation. These items may take approximately 1–2 weeks to arrive.

Specialty Furniture Delivery — Approximately 2–4 Weeks

Some larger, oversized, premium, or specialty furniture pieces require additional preparation, protective packaging, or specialized transportation.

These items may take approximately 2–4 weeks to arrive.

Delivery estimates depend on product availability, fulfillment location, order processing, carrier conditions, destination, and handling requirements.

Some larger furniture pieces may require special delivery arrangements.

Delivery estimates are not guaranteed. Nothing in these terms limits customers' rights under applicable consumer protection laws.

Please review our Shipping & Delivery Policy and individual product pages for additional information.

6. Returns & Refunds

Vensbury offers a 30-day return policy on eligible products, beginning on the date your order is delivered.

To qualify for a standard return, furniture must generally:

• Be unused and in its original condition.

• Be unassembled and free from damage caused after delivery.

• Include its original packaging, accessories, hardware, and components.

• Have proof of purchase or an order confirmation.

For standard change-of-mind returns, customers are responsible for return shipping costs unless otherwise agreed.

If an item arrives damaged, defective, or incorrect, please contact our customer support team as soon as possible.

We will review the issue and help arrange an appropriate resolution, which may include replacement parts, a replacement product, or a refund.

Approved refunds will be issued according to our Returns & Refunds Policy.

Nothing in these terms limits consumer rights or remedies available under applicable law.

Please review our Returns & Refunds Policy for complete details about eligibility, return instructions, return shipping charges, and refund processing.

7. Furniture Assembly & Safety

Certain furniture products may require assembly.

Customers should follow all included assembly instructions, safety warnings, and manufacturer recommendations.

Where applicable, furniture should be properly secured or anchored to help prevent tipping.

Please verify product dimensions, weight limitations, and intended use before purchasing.

If a product arrives with missing components, damaged hardware, or other defects, contact Vensbury before attempting further assembly.

Customers should use furniture only for its intended purpose and follow applicable product safety guidance.

Nothing in this section limits any non-excludable consumer rights or Vensbury's responsibilities under applicable product safety laws.

8. Intellectual Property

All original website content owned by Vensbury, including branding, text, graphics, design elements, and other materials, is protected by applicable intellectual property laws.

Some product images, descriptions, trademarks, and other materials may belong to their respective owners or licensors.

You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorization.

9. Third-Party Services

Vensbury uses Shopify and may work with third-party service providers to facilitate payments, fulfillment, shipping, website functionality, and customer support.

Certain external services may have separate terms and privacy policies.

Vensbury remains responsible for its own sales and customer obligations.

Shopify provides the e-commerce platform but is not the seller of products purchased from Vensbury.

10. Privacy & Customer Information

Your use of our website is subject to our Privacy Policy.

We collect and process information necessary to operate our store, fulfill orders, communicate with customers, maintain security, and provide applicable services.

Certain customer information may be processed by Shopify and authorized third-party service providers.

Please review our Privacy Policy for more information about data collection, processing, sharing, and your available privacy rights.

Privacy Policy: https://www.vensbury.com/policies/privacy-policy

11. Customer Reviews & Feedback

Customers may submit product reviews, suggestions, or other feedback.

By submitting content, you confirm that you have the right to share it and that it does not violate applicable laws or third-party rights.

You grant Vensbury a non-exclusive, royalty-free license to display, reproduce, and use submitted feedback for legitimate business purposes, including showcasing customer reviews, subject to applicable law.

We reserve the right to moderate content in accordance with applicable laws and our review policies.

12. Errors & Inaccuracies

Occasionally, our website may contain errors involving product descriptions, availability, pricing, dimensions, or shipping information.

We reserve the right to correct inaccuracies and update information.

If an error materially affects an order, we will contact the customer and handle the matter in accordance with applicable law.

13. Prohibited Uses

Customers may not use our website to:

• Engage in fraudulent or unlawful activities.

• Interfere with the security or operation of the website.

• Distribute malicious software or harmful content.

• Violate intellectual property or privacy rights.

• Impersonate another individual or provide intentionally misleading information.

• Attempt unauthorized access to customer accounts or website systems.

We may restrict access to the website where reasonably necessary to protect customers, our business, or the security of our services, subject to applicable law.

14. Disclaimer of Warranties

We strive to provide accurate information and reliable products.

Website services may occasionally experience interruptions, errors, or technical issues.

To the extent permitted by applicable law, the website is provided on an "as available" basis without guarantees of uninterrupted operation.

Nothing in these Terms excludes warranties, remedies, or consumer protections that cannot legally be excluded.

Any applicable manufacturer warranties or product-specific warranties will be described separately where offered.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Vensbury will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website where such liability can lawfully be limited.

Nothing in these Terms limits liability that cannot legally be excluded or restricted, including applicable statutory consumer rights.

16. Changes to These Terms

Vensbury may update these Terms of Service to reflect changes to our business operations, products, services, or legal requirements.

Updated terms will be posted on this page with a revised effective date.

Where required by applicable law, customers will receive appropriate notice of material changes.

Changes will not retroactively eliminate rights customers have already acquired under applicable law.

17. Governing Law

These Terms of Service are governed by applicable laws of the United States and the State of Florida, subject to mandatory consumer protection laws and other applicable legal requirements.

18. Contact Information

If you have questions about these Terms of Service, please contact us.

Vensbury Customer Support

Email: support@vensbury.com

Website: www.vensbury.com

We appreciate your trust in Vensbury and look forward to helping you create a beautiful, comfortable home.